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Agency transformation is not a one-size-fits-all process. State and local governments across the country face unique challenges and disparate needs in the journey to become more efficient, yet there is shared DNA in any successful transformation blueprint: a clear roadmap, buy-in from leadership, solutions that scale, well-trained talent, and consistent communication channels, to name a few. In all cases, a strategic use of technology is imperative. From data analytics to emerging technologies like artificial intelligence, state and local governments can leverage game-changing innovations to meet transformation goals, reduce costs and, ultimately, better serve citizens.
In this webcast, Route Fifty sat down with state and local leaders from across the country and explored the keys to successful agency transformation.